PixiePet — Support

PixiePet is a cuddly virtual pet you raise from baby to grown-up. If something isn't working, here's how to fix it.

Frequently Asked Questions

How does my pet grow up?

Your pixie earns XP as you care for it and play together. It grows through four stages — Baby, Kid, Teen, and Adult. Keep feeding, bathing, and playing to help it thrive.

How do I feed my pet or give it a bath?

Open the food tray and tap a treat to feed your pet. For a bath, drag the soap over your pixie to scrub up a sparkling clean. Keep hunger, happiness, and cleanliness topped up so your pet stays smiling.

My pet looks sleepy and won't do much.

Pixies nap during their bedtime hours, just like a real little one. Check back later and your pet will be wide awake and ready to play.

How do I dress up my pet or change its color?

Open the dress-up area to add hats and accessories, pick from six body colors, and choose a background theme. You can also snap and save a photo of your favorite look.

Are there ads, purchases, or accounts?

No. PixiePet has no ads, no in-app purchases, and no sign-ups. Everything in the app is included, and nothing requires an internet connection.

Is it safe for kids?

Yes. PixiePet is made for everyone, including children. There is no chat, no advertising, and no data collection — just gentle, wholesome fun.

Will I lose my pet if I get a new phone?

Your pet and progress are saved on your device. The app does not sync to the cloud, so deleting the app or moving to a new device without a full device transfer will start a fresh pet.

How do I delete my data?

Because nothing leaves your device, deleting the app removes all PixiePet data completely.

PixiePet is a small family project. If you find a bug or have an idea, an email to software@kinsman.cc goes straight to us.